Shipping & returns


SHIPPING
For all orders up to 30 kg pay flat shipping.


You can choose from two options are:


Mailbox Post € 2.50
TNT Parcel € 6.95 (with track and trace code)


Shipping costs are inclusive of VAT
SHIPPING ABROAD
Shipping outside the Netherlands from € 6.95.
Actual costs depend on the weight of your order.
Shipping costs are inclusive of VAT

DELIVERY TIMES
Lucky Buddha tries your order within 2 business days to deliver to you.
This does depend on which payment method you choose.
Deliveries outside the Netherlands are usually delivered within 3-10 days.
ORDER PICK YOURSELF
It is possible your order pick in Amsterdam.
Once your order is ready for you we will call or email to contact you for an appointment.


WHAT TO DO TO CANCEL OR RETURN

CANCEL
The cancellation of an order as long as it has not been sent, free of charge.
Cancel the order after it is sent to you, you should refuse delivery of the package. If Lucky Buddha has received a payment from you, we will show the purchase price, after reception of the return, refund to you. The shipping costs will be deducted on this (unless you order at the door and refuses to let take the unopened delivery).
RETURN / cooling
You have a cooling off period of 7 working days without giving a reason to return the product, starting on the day of delivery. Exceptions here are especially for you assembled products. The product can only be unused and in original, undamaged packaging returned. For more information see our terms and conditions of Article 6A.
Would you return the entire order? Already received items, please return it to the following return address. Lucky Buddha, the entire purchase price, including shipping costs will be calculated refund. The shipping costs for returning to your account.
Even when returning a portion of your order, the shipping costs for your account. The purchase price of your returned part of the order will be refunded to you. Shipping costs are not refundable in that case.

All cancellations, returns and exchanges are organized writing Lucky Buddha to be made ​​known. This can be via email, fax or mail. You must provide at least your full name and invoice number.

For the repayment of money paid (in advance), we also need your bank account. Customers from Belgium are also the IBAN and BIC / SWIFT number from their own bank number.
Note: the account you specify for the repayment must be equal to the account whose payment to Lucky Buddha did. That in case of any fraudulent refunds.
Any amount paid within a maximum of 14 days paid back to you.
Return address:
Lucky Buddha
Nieuwendammerdijk Kade 12
1022AB Amsterdam




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